Per Incident Support Options by Advanced Service Solutions, Inc.

"Per Incident Support" -- Per incident support which is also known as Break/Fix support is the orginal IT maintenance billing practice which has been in existance since the advent of the original PC.  Billing is performed only when support is requested and is limted to only the items specifically listed to be addressed. 


Our "Per Incident Support Options" are offerering(s) for people who are not yet working with our Managed Service Provider Agreements.  We provide you with all of the technology and support you need to run your business effectively and profitably on a per incident basis with billing being done on an hourly basis.  We do advise you to stongly consider looking at our Managed Service Provider (MSP) Offerings and/or our IT As A Service (ITAAS) offerings due to their being far better values for complete support for your networks and services.

What is the difference between our Per Incident Hourly Billing and our MSP or ITAAS agreements?  Simply, the completness of the services provided.  While we wil happily support your networks and services to the same level under per incident hourly billing, the cost effectivness of that value verus the other agreements should be strongly considered.  We also offer both National and International Support Options, including on site services for remote offices and employees through our agreements with Cisco and Hewlett Packard Enterprise.  We also offer on a per call basis a Help Desk that really solves problems.  Technology is our Forte, let us help you succeed...

Advanced Service Solutions has been supporting business and end users for over twenty years.  We know how to provide support, manage people and get the job done.  More importantly, we know how to help you and your staff get their jobs done!

Call today for more information and a free initial consultation.
Contact our IT As A Service Specialist at:  +1 (561) 432-1404


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Per Incident Support Options

  • Learn what you need
  • Determine what you want
  • Find out what you an afford
  • Figure out what your staff can handle
  • Determine if your network can handle it
  • Determine what you will lose
  • Determine what you will gain
  • Determine what level and type of hosting is right for your business
  • Develop a good plan
  • Pick your implementation date
  • Acquire the solution
  • Bring new System on line
  • Train personnel
  • Thoroughly Test Solution
  • Revisit for any needed Phylosophy Changes
  • Enjoy the benefits of your new system
Customer Testimonial

ÔÇťAdvanced Service Solutions provides us our Managed Service Provider Agreement and its support includes all of our Servers, Software and Communications.  We get one simple monthly invoice and it covers everything we need.  We only pay for the number of users we have at the time and never have to worry about our people calling for help.   ASSI is and shall be our Technology Partner of Choice!"

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